Majorel is an international service company specializing in customer experience and business process outsourcing. Using better language testing, they’re scaling their global services with confidence.
Started with Emmersion in 2018
5,000 candidates screened using Emmersion
Philippines, Malaysia, Kenya, North America, Mexico
English, French, Japanese
“We need something that backs up our language ability claims. Emmersion provides that validity to our clients and partners.”
– Rebecca Hernandez, Majorel Canada
As one of the top 10 global contact centers servicing premier clients all around the world, Majorel has a tall hiring order to fill. Finding thousands of hires means screening and interviewing tens of thousands of applicants for the right skills, and the most important one is language ability.
To find the best hires for their clients, Majorel has to:
Emmersion’s tests have been a great fit for Majorel because they’re built with scalability, efficiency, and a global workforce in mind. Assessments are fast, they can be sent and taken from anywhere, and each candidates’ scores are highly detailed, instantly available, and easy to share with clients. When Majorel needs to prove language ability, Emmersion’s language testing software helps them do it right.
With Emmersion, Majorel can:
Emmersion is Majorel’s first choice for automated language screening. They’ve used our fast, simple, easy-to-explain testing to prove the language ability of more than 2500 candidates worldwide and counting. And with better language testing leading to faster hiring and easier scaling, Majorel continues to build momentum as a top leader in the contact center space.
Here’s a few of the top results they’ve seen from switching to Emmersion:
With Emmersion, Majorel quickly finds skilled language talent so they can continue to expand while delivering high-quality services for their clients.