Especially in the contact center and BPO industries, all of the time you spend hiring new agents needs to really count. The competition for great
Diversity and bias are big conversation topics in the hiring space recently. Organizations have appointed new heads of diversity, equity, and inclusion to lead out
The BPO and contact center industries are notorious for difficult hiring conditions. High quality recruits are hard to find, and even harder to retain. So,
For more and more global companies, developing a multilingual workforce is not just a competitive advantage, but a necessity. Companies that focus on developing and
Did you know that the contact center industry is poised to grow by 190 billion dollars in the next 6-10 years? Taking advantage of that
Have you ever made a customer service call that left you feeling frustrated, defeated, and no closer to solving your original problem? Let’s say you’re
Recent reports about the future of the call center market predict massive growth. The current market, valued at 235 billion dollars, is expected to grow
Call center growth is continuing at a record pace. And, as emerging countries’ economies stabilize, call center sourcing is becoming more and more global. While
Agents are your contact center’s most valuable assets. Along with being expensive to find and retain, they represent both you and your clients to individual
հայ ես – hay yes [hɑj jɛs]
Are you Armenian?
That was one of the first phrases in a foreign language that I remember hearing. I was six years old and in the first grade when I was approached by …
Original press release posted here.
SILICON SLOPES, UT (LEHI, UT) – Emmersion, the leader in automated language assessments, announced last week that it has closed an early-stage, $5.5 million round of funding. The round was led by Sepio Capital …
I am on the plane home from a huge personal accomplishment. I am returning to the US having just visited Egypt and my 7th continent of the world (yes, that includes Antarctica). While I have visited some of the most …
I have the pleasure of leading our customer success team here at Emmersion. As our department name implies, the customer success team has the responsibility of ensuring that our customers find success using our language testing system. In onboarding new …
Yes, it is still important in a down economy!
Key Questions:
Labor turnover fluctuates with the economic cycle and often …
LEHI, UT—Emmersion Learning announced the return of Brigham Tomco as chief executive officer. In this position, Brigham will direct the company in growth, management development, strategy, and fundraising.
Brigham earned his associate’s degree in management from Ricks College, bachelor’s degree …
Emmersion Learning announced today the appointment of David Adsit as chief technology officer. In this position, David will report directly to the CEO and lead the growing engineering team in executing a technology strategy for the TrueNorth and WebCAPE products.…
*Press release originally published here.
LEHI, UT – Emmersion Learning announced today that it has closed $2.4 million in equity funding led by Imagen Capital Partners, a Seattle-based venture capital firm. Additional major existing investors also participated.
The new …
LEHI, UT – Emmersion Learning, a rapidly growing EdTech company, has acquired Perpetual Technology Group, official licensee of WebCAPE, with the purpose of continuing its mission to close the global communication gap.
As the worldwide standard for language placement testing,
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